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Privacy Policy

Effective Date: 11/1/2024

1. Information We Collect

When you use our services, contact us through our website, or interact with us via Facebook Messenger, we may collect the following types of information:

  • Personal Information: Name, email address, phone number

  • Service Information: Details about your move, including your current and new address, dates, and the inventory of items to be moved

  • Other Information: Any additional information you choose to share with us during your communication

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide moving quotes

  • Schedule and manage your moving services

  • Keep you updated on the status of your move

  • Improve our services and customer support

  • Communicate with you regarding any issues or questions related to your move

We do not sell, rent, or trade your personal information to third parties.

3. How We Protect Your Information

We take the security of your personal information seriously. We use appropriate physical, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. Access to your information is limited to employees who need it to perform their job functions.

4. Third-Party Services

We may use third-party services, such as Facebook Messenger, scheduling tools, or payment processors, to assist with providing our services. These third parties may have access to your personal information only to the extent necessary to provide their services. Please note that these third-party services have their own privacy policies, which we recommend you review.

5. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Update or correct any inaccuracies in your personal information

  • Deletion: Request that we delete your personal information, where applicable and required by law

To exercise any of these rights, please contact us at [Your Email Address or Phone Number].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

  • Email: info@peakemovinghauling.com

  • Phone: 410-571-5563

Thank you for choosing Peake Moving & Hauling. We are committed to protecting your privacy and ensuring a secure experience for our customers.